![]() But between resetting your Base Station, upgrading your cellular module, and repositioning your system, there’s a good chance you can get things working without a call to Customer Support. You could also try moving your Base Station closer to the rest of your system, as extreme distances might cause errors to pop up that a simple reset won’t resolve. This is often the case for older units sold prior to December 2019 – check out the official SimpliSafe Support website for more details. Your home’s security system will only work with the correct PIN. Turn the smartphone over to the new owner after setting the passcode to 0000 or another simple number. When passing on a device to a new owner, it is crucial to ensure that any sensitive information is encrypted. If performing a reset doesn’t work, you might need to update the cellular module inside your Base Station. If your SimpliSafe smart lock keypad is not working, the issue might be related to a battery failure or a malfunction in the wireless connectivity. A Guide to Resetting Your SimpliSafe Security PIN. Performing a reset often fixes the hiccup, returning your system to working order. The main reason you’ll need to reset your SimpliSafe Base Station is if it stops communicating with the rest of your SimpliSafe setup. It’s possible that you’ll have to re-configure the detectors. Then, reconnect them to the Simplisafe Keypad again. First, check to see whether they’re working and if they’re charged. When should you reset the SimpliSafe Base Station? In this post, well look at a couple of options for resolving SimpliSafe Keypad not connected issues. Step 9: If you’re still having issues, you’ll need to reach out to customer support. To do this, press and hold the red button (often referred to as a panic button) on your keypad for 10 seconds or until you hear one beep. Keep an extra Keypad on hand for even more convenience. The next step is to turn off the Simplisafe system before you attempt to change the batteries. Step 8: If the “No Link to Dispatcher” message has disappeared, the reset was successful. Arm and disarm your system in one click with the SS3 Wireless Keypad from SimpliSafe. Step 7: Wrap up the reset by testing your Base Station by using the Home and Away buttons. I mean, that would be my best guess anyways. Step 6: The unit will now go through a reset phase that can take up to two minutes. Does your keypad have a plug that goes into a wall socket It probably has batteries that died after a year of use. One system can have up to 100 sensors connected at a time. To reset the SimpliSafe keypad to its factory settings, follow these steps: Step 1: Locate the small pinhole on the back of the keypad. Step 5: Reconnect the power adapter to the Base Station. SimpliSafe even offers extra panic buttons (there's already one on the keypad), which you can press to trigger the alarm and dispatch police. Step 4: Replace the battery cover and secure it with your screwdriver. Step 3: Wait for at least 15 seconds, then replace the batteries. How to change modes on the Nest Thermostat How to save money with your smart home this winter
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